I don't think I am the person who helped you today. Do you happen to remember the name of the person who helped you or what she looked like?
I logged into Ebsco and looked at my account and folder to see if I could figure out your question, but I am not seeing the same thing you are seeing.
I am here until 7:30 this evening (Mon. Nov. 10) Send me your phone number and maybe we can figure out the problem over the phone.
Or if you want to call me, 510 659-6171, at the library reference desk. My name is KG Greenstein.
We are closed on Tues, Nov. 11, but you can try me again on Wednesday.
Ohlone College Library