Q. Why can't I renew my library book?

Answer

If you are unable to renew a book online it is for one of three reasons: 

1. You have exceeded the number of renewals allowed--one 3-week loan period plus two 3-week renewals. The system will not allow you to renew again without a library override. 

2. The book is already overdue. Once a book is overdue, the system will not allow you to renew online. You will have to contact the library so that a member of our staff can renew it for you. 

3. Another patron has placed a hold on the book. In this case, you will need to return the book when your current loan period is over.

In any case, if you have trouble renewing a book, just call or come by the library on either campus during open hours and we'll be happy to help.

 

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  • Last Updated Nov 28, 2018
  • Views 19
  • Answered By Barbara Duggal

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